Privacy policy

Who we are

This website is operated by KRISTOTRANS LIMITED, a company registered in Hong Kong (CR No. 81191393). Our registered office is 21/F, CMA Building, 64 Connaught Road Central, Central, Hong Kong. Contact details are listed on the contact section of the home page.

What information we collect

When you contact us by email, we receive the information you choose to include, such as your name, email address, company name, and details about your shipments or enquiry. This website does not currently use a contact form, cookies, or analytics tools that collect information automatically.

How we use your information

• To respond to your enquiry and discuss your logistics or freight needs.
• To prepare a proposal or quotation if you ask for one.
• To carry out an engagement you have confirmed with us.

We do not sell your information or use it for unrelated marketing without your consent.

How long we keep it

We keep enquiry and client information for as long as needed to respond to you, deliver our services, and meet our legal and accounting obligations, after which it is deleted or anonymised.

Sharing your information

We may share relevant information with forwarders, carriers, customs brokers, or other partners strictly to the extent needed to carry out the work you have asked us to do. We do not share your information with third parties for their own marketing purposes.

Your rights

Under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), you have the right to ask whether we hold personal data about you, to request access to it, and to request correction of inaccurate data. To exercise these rights, contact us using the details on the contact section of the home page.

Changes to this policy

We may update this policy from time to time. The version published on this page is the one that applies.

A note on this page

This privacy policy is a general template and has not been reviewed by a lawyer. We recommend having it checked by a Hong Kong-qualified lawyer before publishing, especially if the website will later add a contact form, cookies, analytics, or will regularly handle enquiries from visitors in the EU or other regions with their own data protection laws.